Terms of Service

Thanks for visiting my site. Here lays out my technical terms of service for using this website and services. In layman’s terms, please be self responsible. Parental guidance is recommended for individuals below 18 years of age.

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Jacqui Olliver and EndTheProblem, acceptance is expressly limited to these terms.

The following terms and conditions govern all use of the EndTheProblem.com website and all content, services and products available at or through the website. The Website (“EndTheProblem”) is owned and operated by Jacqui Olliver. The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Jacqui Olliver’s Privacy Policy) and procedures that may be published from time to time on this Site by Jacqui Olliver and EndTheProblem (collectively, the “Agreement”).

This website EndTheProblem is an informational website. The website provides information about Jacqui Olliver's work as a Psychosexual Alignment Specialist, author and thought leader. People visit this website to read Jacqui Olliver's blog and to find out more info about Jacqui Olliver and her work, to buy her programs and to contact her.

Visitors of the website EndTheProblem may choose to subscribe to Jacqui Olliver’s mailing list. They may also choose to register as a user of the website by purchasing a program, engaging Jacqui Olliver as a consultant, and to leave comments on her blog posts.

Those who need to contact Jacqui Olliver may choose to do so via the contact form on this website.

Eligibility: In order to do any of the above:

1. You must be at least eighteen (18) years old;

2. Complete the registration process;

3. Agree to these Terms; and

4. Provide true, complete, and up to date contact information.

By using this website, you represent and warrant that you meet all the requirements listed above and that you won’t use this website in a way that violates any laws or regulations. Jacqui Olliver and EndTheProblem may refuse service or close accounts of any users who violate these requirements. Jacqui Olliver and EndTheProblem may change eligibility requirements at any time and without notice.

You are fully responsible for all actions taken in connection with this site. Jacqui Olliver will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions, or by not following recommendations or guidelines as outlined in programs created and developed by Jacqui Olliver.

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers. We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

I have total confidence in the practical application and value of the Psychosexual Alignment method and the Sex Mastery Program. I truly care about your success, and therefore, if for some reason, something falls short of your expectations, please contact me so we can sort it out.

However, if you apply the techniques as instructed for 30 days and don't find it life-changing, simply reach out for a full refund. Your satisfaction is my mission, so I'd also love to hear your feedback which will help improve the Sex Mastery program.

1. Program Application

Achieving success in the Sex Mastery Program is reliant on clients implementing the complete instructions for 30 Days and fulfilling the necessary material in the course.

a) You must complete all current program worksheets, which are provided at the end of each module in the Sex Mastery program.

b) The current program worksheets need to be fully completed which means a minimum of 30 words for each question to encourage you to get the best results and insights possible.

c) You need to be proactive in implementing all processes and techniques given. This will enable you to realize the benefits of the program and make great transformation in your life.

d) Changing your mind, changing circumstances and unwillingness or inability to comply with the requirements of a program (including a lack of time to complete the program) is clearly not completing the program.

e) A 30 day timeframe allows ample opportunity to both gauge the program's value and effectiveness; and make progress towards your desired outcomes as you implement the program fully.

f) Commitment - Belief and your commitment to personal growth is imperative for successful endeavor. By enrolling the self-paced learning programs, you acknowledge the importance of dedicating yourself fully to the journey ahead.

g) Realistic Expectations - You are encouraged to approach your personal growth journey with realistic expectations, reducing the pressure to immediately master new knowledge and achieve results.

h) Dedication - It is important that you actively work through the program from beginning to end and implement the provided instructions. Participants who fully engage with the content are more likely to experience the comprehensive benefits the Sex Mastery Program provides.

i) Support - Throughout your journey, Jacqui Olliver is dedicated to providing effective support and resources to assist you. Reach out if you need additional guidance or have questions about the program content.

j) Continuous Improvement - Jacqui Olliver is continually motivated to enhance the quality and effectiveness of the Sex Mastery Program. Your experience fuels commitment to innovation and improvement, and therefore you are encouraged to forward your questions, insights, and feedback to Jacqui.

k) Results Focused - Jacqui Olliver and the Sex Mastery Program main aim is on your results. The 30-day timeframe allows ample opportunity to both gauge the program's value and effectiveness; and make progress towards your desired outcomes.

2. Commitment to Transparency

The Refund Policy provides guidelines for Jacqui Olliver / Sex Mastery Program, consulting packages, pay-per-session consultations, self-paced learning downloadable programs, and ongoing support through phone, video conferencing, or email.

a) This policy underscores Jacqui Olliver's commitment to transparency and outlines the terms that govern your experience with Jacqui Olliver and the Sex Mastery Program.

b) Please review this information carefully to familiarize yourself with the refund policy and the specific conditions.

c) Your satisfaction remains the top priority, and Jacqui Olliver's aim is to provide a clear and fair understanding of the refund procedures.

3. Refunds

a) Discounted Memberships and/or Programs - Jacqui Olliver reserves the right to not provide refunds due to the highly discounted amounts on some programs and memberships.

b) Full Payment - The material contained in programs and membership area is priced at a fair value considering it's long-lasting benefits. Recognizing this value and benefits given by discounts, you agree that discounted material and program refunds are not available in this situation.

c) Consultation Refund Policy - Your investment is important to me, and I'm committed to your journey. While consulting packages, pay-per-session consultations, and self-paced downloadable courses included in a consulting package are non-refundable, I offer additional support options. At my discretion, I may provide further phone, video conferencing, or email support at a discounted rate to empower you on your path to success. Your satisfaction and progress matter deeply to me.

4. Other Conditions

a) Lifetime Access - Situations and circumstances change over time, so by having lifetime access you also benefit from updated and new material added to the program and membership area.

b) Fees; Payment - Upon purchasing a 1/1 consulting package or consultation with Jacqui Olliver, you agree to pay the applicable fee by advance payment. This fee, established before service usage, must be settled before the first session. Jacqui Olliver reserves the right to modify payment terms and fees without prior notification.

c) Late Cancellation Fee - It's understandable that under extenuating circumstances you may have to cancel a session. If you need to cancel, please do so at least 24 hours before your session. Your session starts at the scheduled time, and if you arrive late without prior notice, the missed portion of the session may be forfeited. The remaining allocated time will be utilized for your session.

d) Unused Sessions - Any unused sessions will expire two years from the date of purchase. If you have unused sessions, you have the option to gift them to another person, provided they are utilized within two years from the original purchase date.

e) Support - All support will be provided in accordance with EndTheProblem standard services practices, procedures, and policies.

f) Intellectual Property - All session and support materials remain the intellectual property of Jacqui Olliver. Unauthorized sharing or forwarding of program reports, transcripts, videos, audios, summaries, and/or email support documents, digitally or in print, is expressly prohibited without written permission from Jacqui Olliver.

g) Account and Password - Should you register as a user of this website you’re responsible for keeping your account name and password confidential. You’re also responsible for any account that you have access to, whether or not you authorized the use. You’ll immediately notify End the Problem of any unauthorized use of your accounts. Jacqui Olliver and EndTheProblem are not responsible for any losses due to stolen or hacked passwords. For security reasons, Jacqui Olliver and EndTheProblem do not have access to your current password and may only reset your password.

h) Product Return - By buying a product, you agree to pay Jacqui Olliver the applicable product cost. As all products are currently in digital format, no return of product is required if money refunded, although access to the membership area for that product will be revoked.

5. Consultations

Each client I work with has unique challenges, and preparing for their sessions requires hours of dedicated effort. I invest time and passion into shaping and refining each session, ensuring it is specifically tailored to the client’s needs. Drawing on years of expertise and the latest research, I create personalized solutions to maximize our time together.

Once a consultation package is purchased, I prepare extensively, reviewing previous correspondences and gathering all relevant information to provide the most effective techniques and strategies. This preparation begins long before the session, ensuring I’m ready to deliver the best possible outcome.

Please note that, due to the intensive preparation involved, I maintain a no-refund policy for consultations. This allows me to focus fully on getting results for each client, which is why I am highly recommended.

However, while I provide the guidance, techniques, and solutions, the responsibility to apply them lies with you. I’m committed to helping you resolve your emotional and sexual challenges with confidence, but you must take action to achieve lasting change.

Thank you for understanding the passion and effort I put into every consultation. I look forward to working with you on this transformative journey.

The posts on EndTheProblem.com may contain affiliate links. If you purchase something through one of those links, you won't pay a cent more, but Jacqui Olliver will get a small commission which helps to pay for maintenance of the site.

Jacqui Olliver only promotes those products or services that she has investigated and truly feel deliver value to the recipient. Examples would include the Quick Extender Pro and products from Leading Edge Health.

You promise to not leave spam comments and or spam links nor write hateful messages or posts. You will comply with all applicable laws and regulations. You are responsible for determining whether our Services are suitable for you to use in light of any regulations. You promise to not use this website for any unlawful, prohibited or discriminatory activities.

Jacqui Olliver and EndTheProblem value integrity and alignment and whilst Jacqui Olliver acknowledges that we are all entitled to different views and opinions, she believes that we don’t need to be abusive or aggressive when sharing our opinions. Jacqui Olliver retains the right to delete any comments that she feels are not appropriate.

While Jacqui Olliver does her best to make this site accurate, EndTheProblem has not reviewed, and cannot review, all of the material linked to the Website, and can not, therefore be responsible for that material’s content, use or effects. You are responsible for taking precautions as necessary to protect yourself and your computer systems. EndTheProblem disclaims any responsibility for any harm resulting from the use of the Website.

Jacqui Olliver has not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which EndTheProblem links, and that link to EndTheProblem. EndTheProblem does not have any control over those non-EndTheProblem websites and webpages, and is not responsible for their contents or their use. By linking to a non-EndTheProblem website or webpage, EndTheProblem does not represent or imply that it endorses such website or webpage.

By accessing the EndTheProblem website you acknowledge that you are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. EndTheProblem disclaims any responsibility for any harm resulting from your use of non-EndTheProblem websites and webpages.

As EndTheProblem asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by EndTheProblem violates your copyright, you are encouraged to notify EndTheProblem in accordance with Jacqui Olliver’s Digital Millennium Copyright Act (“DMCA”) Policy. EndTheProblem will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.

Intellectual Property. This Agreement does not transfer from Jacqui Olliver and EndTheProblem to you any Jacqui Olliver, EndTheProblem or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Jacqui Olliver and EndTheProblem.

The name Psychosexual Alignment, EndTheProblem name, logo, and all other trademarks, service marks, graphics and logos used in connection with Jacqui Olliver and EndTheProblem, or the Website are intended trademarks or registered trademarks of EndTheProblem and Jacqui Olliver. Your use of the Website grants you no right or license to reproduce or otherwise use any Jacqui Olliver and EndTheProblem or third-party trademarks.

The Website is provided “as is”. Jacqui Olliver and End the Problem cannot guarantee that the content of this website will meet your specific needs. Neither Jacqui Olliver and EndTheProblem nor its suppliers and licensors makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from or otherwise obtain content or services through the Website at your own discretion and risk.

Jacqui Olliver and EndTheProblem do not provide warranties of any kind for consulting services, either express or implied, including but not limited to warranties of fitness for a particular purpose. Consultations must be completed within two years of purchase. Consulting programs purchased may not be refunded in full or in part, although remaining sessions can be gifted to another person within 2 years of purchase.

If you are purchasing a program provided by Jacqui Olliver, payment will be handled via PayPal or Stripe unless agreed otherwise. You can view PayPal’s privacy policy as well their statement on protecting your financial transaction on their website www.paypal.com and Stripe’s privacy policy and terms of use on www.Stripe.com. Your order information will be processed via www.Groove.cm for the purpose of delivering your digital order and subscribing you to the Life Mastery membership platform to access your program.

Limitation of liability: You assume full responsibility that may occur from your use of this website, products and or services. Jacqui Olliver and EndTheProblem won’t be liable for any indirect, punitive, special, or consequential damages under any circumstances. Jacqui Olliver and EndTheProblem are not responsible for the behavior of any advertisers, linked websites, or other users. The content of this page may continue to be applicable even if you terminate your use of this website. Jacqui Olliver and EndTheProblem cannot change these terms for anyone.

You represent and warrant that (i) your use of the Website will be in strict accordance with the EndTheProblem Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.

You agree to indemnify and hold Jacqui Olliver and EndTheProblem, its contractors, and its licensors, and their respective directors, officers, employees and agents harmless from any losses, including attorney fees that result from any claims you make that aren’t allowed under these Terms due to a “Limitation of Liability” or other provision. (Indemnity is an agreement to compensate someone for a loss.) You also agree to indemnify and hold us harmless from any losses, including attorney fees, that result from third-party claims that you or someone using your password did something that, if true, would violate any of the Terms in this Agreement.

In the event of a security breach that may affect you, EndTheProblem will notify you of the breach and provide a description of what happened and if we think you need to take any action.

“Spam” refers electronic communications that are unsolicited and sent in bulk, usually for a commercial purpose. EndTheProblem (including anyone who administers this website) is committed to safeguarding your privacy whilst on EndTheProblem website. This page details how any personal information you provide will be treated. Your personal information will only be used for defined purposes and to enhance your experience whilst on this website. The information you provide will not be sold to another person or firm. Your details will only be passed on to a third party, if appropriate, with your consent or if required by law.

Defined purposes include:

1. To contact you e.g. when you fill out the contact form or send a direct email to Jacqui Olliver or EndTheProblem

2. To gather further information from you, if needed, when you leave a comment on this website

3. To process your order if you contact EndTheProblem to make a direct purchase

4. To send you support emails and a weekly newsletter if you sign up to Jacqui Olliver’s mailing list or purchase a program

The following information may be collected, stored or used:

1. Information you provide when registering with this website and/or subscribing to Jacqui Olliver's mailing list (including your email address)

2. Information you provide in relation to any direct purchasesInformation about your computer, visits to and use of this website, including geographical location, browser type, length of visit, website navigation paths

3. Information you publish on this website e.g. blog comment

4. Information contained in or relating to any communication that you send to Jacqui Olliver

5. Any other personal information you may choose to send to Jacqui Olliver.

Cookies on the website are used for analytical purposes only. It is used to collect data on the number of visitors to website, amount of time spent on website etc etc. No personally identifiable data is collected.

EndTheProblem (and anyone who may administer this website on Jacqui Olliver’s behalf) may send statistical data about the visitors to this website to third parties. No individual personal information would be included in such data. Statistical data may include the number of visitors to website on a particular day or the average length of time each person spent on website.

Any information for example blog comments that you publish on this website may be available to the general public to see worldwide via the internet. EndTheProblem cannot prevent the use or misuse of such information by others.

Jacqui Olliver does not provide medical advice. The content on endtheproblem and in her programs is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Any application of the material provided is at the user's discretion and is his or her sole responsibility. By purchasing any products or services from Jacqui Olliver you agree to the terms of this medical disclaimer.

This Agreement constitutes the entire agreement between Jacqui Olliver, EndTheProblem and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of EndTheProblem, or by the posting by Jacqui Olliver or EndTheProblem of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws in Auckland, New Zealand, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Auckland, New Zealand. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with common law. The arbitration shall take place in Auckland, New Zealand, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees.

If we file an action against you claiming you breached these Terms and we prevail, we’re entitled to recover reasonable attorney fees and any damages or other relief we may be awarded. If we have to provide information in response to a subpoena related to your account, then we may charge you for our costs. These fees may include attorney and employee time spent retrieving the records, preparing documents, and participating in a deposition.

If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Jacqui Olliver and EndTheProblem may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

By continuing to use this website, you agree to the above. You also acknowledge that transmission of information over the internet is inherently insecure and Jacqui Olliver and EndTheProblem cannot guarantee the security of any data sent over the internet. You are responsible for keeping any password you use to access this website and all related membership websites confidential.

Jacqui Olliver retains the right to update this website, the terms of use, and privacy policy from time to time and without notice.

Last updated 6 June 2024

Long winded, but necessary. If you read this far, you’re a legend.

If you have any questions regarding this policy, or your dealings with our website, please contact us via the Contact Page form.