Thank you for reviewing my Refund Policy which provides guidelines for my consulting packages, pay-per-session consultations, self-paced learning downloadable programs, and ongoing support through phone, video conferencing, or email. This policy underscores my commitment to transparency and outlines the terms that govern your experience with me.
Please review this information carefully to familiarize yourself with my approach to refunds and the specific conditions associated with each service. Your satisfaction remains my top priority, and I aim to provide a clear and fair understanding of my refund procedures.
I'm so confident in the value of The Great Sex No Problems Programs, that I offer an ironclad promise: If, within 30 days, you complete a program (including worksheets provided) and don’t find it absolutely game-changing when fully applying the principles and techniques in your life, just reach out. I'll refund every penny of your investment – Your satisfaction isn’t just a goal. It’s my mission.
Please note, there are no refunds available for discounted memberships and /or programs, or consultations.
A) Completing a Program
The refund for the Great Sex No Problems Programs are usually reliant on clients implementing the complete instructions for 30 Days and fulfilling the necessary material in the course. You need to fulfill the criteria of completing the program worksheets
The worksheets are provided in the Action Step downloads for the sex mastery program.
Being proactive and implementing all processes and techniques given will make great transformation to your life, and hence you will realize the benefits in due course. Changing your mind, changing circumstances and unwillingness or inability to comply with the requirements of a course (including a lack of time to complete the course or program) clearly do not justify a refund.
The generous 30 day timeframe allows ample opportunity to both gauge the program's value and effectiveness; and make progress towards your desired outcomes as you implement the program fully.
B) Discounted Memberships and/or Programs
Due to the highly discounted amounts on some programs and memberships we are not able to provide refunds. The value of the material contained in the programs and membership area is enormous and usually only available by full payment. Recognizing this value, you can clearly see the benefits given by the discount and understand that because of the value given any right to a discount is waived.
Please also note that situations and circumstances change over time, so by having lifetime access you also benefit from updated and new material added to the program and membership area.
Why is a consulting fee not refundable?
Each client that I work with as you can imagine has varied and specific problems and issues. Preparation for each client takes hours of work in shaping and refining each session specifically for the clients’ needs. Please understand the amount of effort and passion I give to each of my clients, especially in preparing for each consulting session.
This also combines my many years of learning and expertise with the latest research to help make the best use of time and provide the very best tailored solution for the client. This is done when the client first purchases a consulting package, and the session is primarily a way of relaying this information to the client. In many cases, I need to access information from previous correspondences, which also takes a great deal of my time.
I am able to give my clients all the best and relevant information to them, with some very effective techniques, all combined to resolve the problem. As I am very busy, and due to the fact that a customer can book their session with little notice, I make sure I have done the necessary research and am prepared for their session well in advance.
Making sure clients are well aware of the no refund policy enables me to work hard and get results for the customer, and that is why I am so highly recommended.
However, what I cannot do is learn the information, do the programs and techniques for the client. That, I am afraid, is where your responsibility lies. I am still willing to provide the services purchased in good will, but please understand the amount of effort and passion I give to each of my clients, especially in preparing for each consulting session.
I believe in your commitment to personal growth. By enrolling in my self-paced learning programs, you acknowledge the importance of dedicating yourself fully to the journey ahead.
I encourage you to approach your personal growth journey with realistic expectations, reducing the pressure to immediately master new knowledge and achieve results.
I request that you actively work through the program from beginning to end and implement the provided instructions. Participants who fully engage with the content are more likely to experience the comprehensive benefits I aim to provide.
Throughout your journey, I am dedicated to providing effective support and resources to assist you. Reach out if you need additional guidance or have questions about the program content.
I am motivated to continually enhance the quality and effectiveness of my programs. Your experience fuels my commitment to innovation and improvement.
My focus is on your results. The 30-day timeframe allows ample opportunity to both gauge the program's value and effectiveness; and make progress towards your desired outcomes.
I'm dedicated to resolving your emotional and sexual challenges with confidence and commitment. Here's an overview of the terms associated with my consulting programs and individual consultations:
a) Fees; Payment. Upon purchasing a 1/1 consulting package or consultation with Jacqui Olliver, you agree to pay the applicable fee by advance payment. This fee, established before service usage, must be settled prior to the first session. Jacqui Olliver reserves the right to modify payment terms and fees without prior notification.
b) Late Cancellation Fee. I understand that under extenuating circumstances you may have to cancel a session. If you need to cancel, please do so at least 24 hours in advance of your session. Your session starts at the scheduled time, and if you arrive late without prior notice, the missed portion of the session may be forfeited. The remaining allocated time will be utilized for your session.
c) Refund Policy. Your investment is important to me, and I'm committed to your journey. While consulting packages, pay-per-session consultations, and self-paced downloadable courses included in a consulting package are non-refundable, I offer additional support options. At my discretion, I may provide further phone, video conferencing, or email support at a discounted rate to empower you on your path to success. Your satisfaction and progress matter deeply to me.
d) Unused Sessions. Any unused sessions will expire two years from the date of purchase. If you have unused sessions, you have the option to gift them to another person, provided they are utilized within two years from the original purchase date.
e) Support. All support will be provided in accordance with EndTheProblem standard services practices, procedures, and policies.
f) Intellectual Property. All session and support materials remain the intellectual property of Jacqui Olliver. Unauthorized sharing or forwarding of program reports, transcripts, videos, audios, summaries, and/or email support documents, digitally or in print, is expressly prohibited without written permission from Jacqui Olliver
Please contact [email protected] 🙂
"Jacqui has been one of my favourite guests, she is open, honest, thoughtful, prepared and has a true willingness to help people reach their happiest sexual experiences."
- Alison Donaghey,
The Domino Thinking Podcast
"I am successfully moving forward with my relationship both at a mental and sexual level. I have now managed to put the lovemaking tips you have given me... to create rapid arousal with wonderfully controlled intercourse."
- Dr Paul (Surname withheld),
"Your views about sexual function, human psychology and emotions will one day, change whole of medicine... I always recommend your website to my patients."
- Dr Vijay Raghavan, Award-Winning Diabetes and Metabolic Specialist
Most of my customers get relief after their first session, and recover completely after finishing the program.
More testimonials here
"I want to thank you for your help and support in resolving the issue that I had with ED. Our sex life is now beautiful and fulfilling... Knowledge works wonders!"
- Edward, New Zealand*
Knowledge works wonders!
"The videos were excellent. We have made so much progress and pretty much ended the problem. Thank you, thanks for the videos."
- Rosemary, New Zealand*
Videos were excellent
"Your technique is the best! I maintained a hard erection and lasted for almost close to 20 minutes for the first time ever. Thanks a lot I really mean it."
Your technique is the best!
As the founder of the Psychosexual Alignment methodology and published author, Jacqui has helped thousands of men and women easily resolve sex problems and restore emotional connection. Get your ultimate sex education and elevate intimacy to an exciting new level of engagement with Jacqui's Sex Mastery Programs for Men and Women
© Jacqui Olliver. All Rights Reserved. DMCA protected. The content on this website is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. *Results vary from person to person. Questions? Please email me directly and let me know how I can help: [email protected]