Refund Policy

Digital Program Guarantee

Applicable from 18 May 2020 - Full 6 Months Money Back Guarantee
Try for 6 Months risk free. All EndTheProblem digital pre-recorded programs come with a full 6 month money back guarantee. All I ask is that you go through the program in the order given. It’s important not to shortcut the program or stop halfway.

My 6 month guarantee provides a realistic time frame to reduce the amount of pressure you put on yourself to align this new knowledge and achieve results. To qualify for the refund please go through the program from start to finish and implement your complete instructions for six months. 

If you've followed the program, reached out for support and haven’t realized improvement within this 6 month time frame, you may request a refund. To qualify for the refund, please send me your completed program worksheets within the seventh month (so I know you've followed my instructions and put in some effort.) 

If you prefer my 1/1 help to solve your problem instead of a refund just ask, as I am confident that I have the answers you need to restore a happy and satisfying sex life.

1/1 Consulting Programs

I have total confidence in my ability to solve your emotional and sexual challenges and am totally committed to doing so. You are no longer alone in this process!

a) Fees; Payment. By purchasing a 1/1 consulting package or consultation with Jacqui Olliver, you agree to pay the applicable fee by advance payment. Applicable fees are established in advance of using such services and must be paid before the first session commences. Jacqui Olliver reserves the right to change the payment terms and fees without prior notification.

b) Late Cancellation Fee – I understand that under extenuating circumstances you may have to cancel a session. Please do so within 24 hours. Your session commences from the scheduled start time. If you arrive late for your session without prior notification, you may forfeit the segment of the session missed. The remaining allocated time will be available to conduct your session. 

c) Refund Policy. No refunds are available for consulting packages or consulting sessions either used, partially used or unused. Refunds are not available for digital products contained within a consulting package. Ongoing phone, video conferencing, or email support may be offered at no additional charge at the discretion of Jacqui Olliver.

d) Unused Sessions. Unused sessions will expire 2 years from the date of purchase. Unused sessions may be gifted to another person but must still be used within 2 years from the date of purchase.

e) Support. All support will be provided in accordance with EndTheProblem standard services practices, procedures, and policies.

f) Intellectual Property. All session and support material remain the intellectual property of Jacqui Olliver. Sharing or forwarding program reports, transcripts, videos, audios, summaries and/or email support documents by digital means, print or otherwise is expressly prohibited without written permission by Jacqui Olliver. If you know of anyone encountering similar problems – emotional, sexual or relationship problems please refer them directly to Jacqui so she can ensure their problem is addressed correctly.

Any Questions?

Please contact 🙂